Privacy policy

Privacy Policy
Effective Date: 8th December 2025
Company Name: BLISSFUL TAILS PRIVATE LIMITED
Website: thegoodpawsclub.com

This Privacy Policy explains how BLISSFUL TAILS PRIVATE LIMITED (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase on thegoodpawsclub.com (“Site”).

1. Information We Collect

a. Personal Information

We may collect the following information when you make a purchase or interact with the Site:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely by third-party gateways; we do not store full card information)

b. Automatically Collected Information

We automatically collect certain information, including:

• IP address

• Browser and device type

• Pages visited

• Time spent on the Site

• Referring website URLs

c. Cookies and Tracking Tools

We use cookies and similar technologies to:

• Enhance your shopping experience

• Remember your preferences

• Support cart and checkout functionality

• Analyze site performance and traffic

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Communicate order updates

• Improve website performance and user experience

• Send marketing communications (only if opted in)

• Prevent fraudulent activity

• Comply with legal obligations

3. Sharing Your Information

We share information only with trusted third parties necessary to operate our business.

a. Shopify

Our store is hosted on Shopify, which securely manages and processes customer data.

b. Payment Gateways

For secure payment processing, we may share necessary information with:

• Razorpay

• PayPal

• Shopify Payments

• Cashfree

c. Shipping and Logistics Partners

To process and deliver your orders and provide tracking updates.

d. Service Providers

Including analytics providers, communication tools, and marketing platforms.

We do not sell or rent your personal information.

4. Data Security

We implement appropriate technical and administrative safeguards to protect your data. However, no method of online transmission or storage is completely secure.

5. Your Rights

You may request to:

• Access your personal data

• Update or correct your information

• Request deletion of your data (where legally allowed)

• Withdraw consent from marketing communications

• Request a copy of your stored data

You may contact us to exercise these rights.

6. Email and SMS Communication

You may receive:

• Order confirmations

• Shipping notifications

• Customer support communication

• Promotional messages (if opted in)

You may unsubscribe from marketing communications at any time.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill your orders

• Provide customer service

• Meet legal, tax, and business requirements

9. Children’s Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any updates will be posted on this page with a revised “Effective Date.”

11. Contact Us

BLISSFUL TAILS PRIVATE LIMITED
Email: hellohooman@thegoodpawsclub.com
Phone: +917900139400
Website: thegoodpawsclub.com